Thursday, 4 January 2018

Automakers Turn to Subscribing to Lure Commitment-Phobic Customers

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Care by Volvo

When was the last time you bought a physical CD or DVD, much less went to Blockbuster? Subscription and digital services such as Netflix and Spotify have all but done away with those physical discs, and they’ve long since put Blockbuster out of business. It’d be a stretch to say car buying and leasing will go the way of Blockbuster anytime soon, but automakers are increasingly dipping their tires into subscription services, which could be seen as an alternative.

As with leasing, one of the main attractions of subscribing to one of these services is that you don’t own the car and therefore don’t have to swallow the bitter pill of depreciation. But these subscription plans go further. Most cover registration fees, maintenance, and insurance, and some allow the customer (pardon us, “subscriber”) to switch vehicles on demand.

Add to that the convenience of potentially having the vehicle delivered right to your doorstep, avoiding the hassle of negotiating with a salesperson, and possibly never having to step foot in a brick-and-mortar dealership again, and the prospect of subscribing to your next new car or truck—instead of buying or leasing it—sounds promising.

Already, subscription services such as Flexdrive, Fair, and Canvas aim to change the face of the used-car market; the concept is just beginning to enter the marketplace for new cars. To date, only a handful of automakers have announced such subscription programs for new cars. Here’s how they compare.

Book by Cadillac

Book by Cadillac

Price $1800/month
Initiation Fee $500
Term Month to month
Order Process Via dedicated app; vehicles delivered
Models Included ATS-V, CT6, CT6 Plug-In, CTS-V, Escalade, XT5
Mileage 2000 miles/month
Insurance Included
Other Perks Up to 18 vehicle exchanges per year, maintenance
Availability Dallas, New York City, Los Angeles

Care by Volvo
Care by Volvo

Price starts at $600, plus tax and registration
Initiation Fee None
Term 24 months, renewable
Order Process Book online; sign and receive at dealership
Models Included XC40 T5 AWD (additional models to follow)
Mileage 15,000 miles/year
Insurance Included
Other Perks First three scheduled maintenance services included
Availability Nationwide

Hyundai Ioniq
Hyundai Ioniq Unlimited+

Electric Limited Limited Ultimate
Price $275/month plus state sales tax $305/month plus state sales tax $365/month plus state sales tax
Initiation Fee $2500
Term 36 months
Order Process Book online; sign and receive at dealership
Models included Hyundai Ioniq Electric (base) Hyundai Ioniq Electric Limited Hyundai Ioniq Electric Limited Ultimate
Mileage cap Unlimited
Insurance Not included
Other perks electric charging reimbursement, HOV sticker, maintenance up to 50,000 miles
Availability California

2019 Lincoln Nautilus

Lincoln

Price TBA (likely in early 2018)
Down Payment TBA
Term Month to month
Order Process Details are being determined, but Lincoln said it will be based on Ford Credit’s Canvas ordering system, which has online ordering and a choice of monthly mileage packages.
Models included All models are being considered.
Mileage cap TBA
Insurance Included
Other perks TBA
Availability California, early 2018

Polestar1
Polestar

Price TBA
Down Payment None
Term Two or three years
Order Process Order online; vehicle delivered
Models included Polestar 1 (hybrid coupe)
Mileage cap TBA
Insurance Included
Other perks Pickup for service; use of larger Volvo cars when needed
Availability Accepting advance online orders for delivery in 2019

Porsche Passport

Porsche Passport

Launch Accelerate
Price $2000/month $3000/month
Initiation Fee $500
Term Month to month
Order Process Via dedicated app; vehicles delivered
Models Included Cayman, Boxster, Macan, Cayenne
(eight model variants)
911 Carrera, 911 Carrera cabriolet, Cayman, Boxster, Panamera, Macan, Cayenne (22 model variants)
Mileage Unlimited
Insurance Included
Other Perks Unlimited vehicle exchanges, hand detailing, maintenance
Availability Atlanta (pilot program began November 2017)

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